The College Station city council received a presentation on the results of the 2016 citizen survey conducted in April. Participants were asked to rate various city services, quality of life issues and community characteristics, and to rank their priorities.
The vast majority of respondents rated the overall quality of city services as good or excellent (84 percent). The city’s customer service also received high marks (85 percent).
Traffic congestion was the respondents’ biggest priority and concern, followed by street and road maintenance. The top-rated desired community trait was “ease of car travel around town.”
About 90 percent of the respondents gave good or excellent ratings to College Station as a place to live and raise a family, and about the same number would recommend College Station as a place to live.
Most the ratings were similar to the 2012 survey, but the city showed significant improvement as a place to do business (up five points) and for image and reputation (up seven points).
The city paid NSR $9,850 to administer the survey.
Here’s the PowerPoint presentation: